Our Customer Experience team are dedicated to helping our customers each step of the way in their journey to find better sleep. Whether it be using the website, working out the best product for your needs, or even questions post purchase, our team are here to help! Our replies may go to your junk/promotions folder so please check there if you have not heard from us within 48 hours.
Get In Touch!
Our team are available to call between 9am to 5pm, Monday to Friday. We may not always be able to answer your call so please leave us a message or contact us directly via email and we will get back to you as soon as possible: Call us on 03 972 7786
Want to send us a quick message with your question? You contact us directly via email at sales@eiderdown.co.nz and our Customer Service team will get back to you ASAP. Our replies may go to your junk/promotions folder so please check there if you have not heard from us within 48 hours.
The physical Eiderdown Store in Mosgiel is currently closed for renovations. We will share details on our Grand Opening via our Facebook/Instagram soon. Our factory remains open for online orders.
